ARTICLE 01
General Provisions & Purpose
These terms establish the conditions for using the Bear Spray Rental Service ("Service") provided by Bear
Guard ("We/Us"). By using this Service, the user agrees to these terms. This product is a supplementary
device to reduce the risk of bear encounters during hiking or camping and does not guarantee complete
safety.
ARTICLE 02
Rental Period and Extension
- The rental period is from the scheduled arrival date (day before use) to the return shipping date (day
after use).
- If the return is delayed, you must contact us in advance. A late fee of 500 JPY per can per day will
be charged for any delay, regardless of prior notice.
ARTICLE 03
Payment, Deposit & Cancellation Policy
Payment must be made in advance via "PayPal (Credit Card)". Please pay by the due date stated in the
invoice email sent after you submit the booking form.
Security Deposit:
A security deposit of 8,000 JPY will be added to your initial invoice. This
deposit will be fully refunded via PayPal once the returned item is inspected and
confirmed to be unused and undamaged.
Cancellation Fees:
- Before Shipping (Up to 4 days before start date): Free (Refunded minus transaction fees)
- After Shipping: 100% of the rental fee (Non-refundable. However, the 8,000 JPY deposit will be
refunded upon the return of the unused item.)
ARTICLE 04
Delivery Area & Conditions
This service is available nationwide in Japan (excluding certain remote islands where delivery is
restricted by shipping companies).
Extra Shipping Fee:
Deliveries to Hokkaido and Kyushu will incur an additional shipping fee of 500 JPY.
Important Rule for Airbnb / Vacation Rentals:
If delivering to an accommodation without a front desk, you must confirm the
exact mailing address and receive delivery permission from the host in advance. We are not
liable for non-delivery caused by incorrect addresses or lack of mailboxes.
Important Return Rule:
When returning the item, you MUST specify "Ground Shipping (陸送)" and ship from a
convenience store or Yamato Transport office. Air transport is strictly prohibited by law.
ARTICLE 05
Product Management & Prohibited Acts
Users must manage the product with the care of a good manager. The following acts are prohibited:
- Using it for purposes other than bear deterrence (e.g., against people, objects, pranks)
- Subleasing, transferring, or pawning the product
- Disassembling or modifying the product
ARTICLE 06
Compensation for Use, Loss, or Damage
In the following cases, the security deposit (8,000 JPY) will not be refunded and will be kept as a
replacement fee:
- If sprayed/used:
Regardless of the reason (bear encounter,
accidental discharge), the 8,000 JPY deposit will be kept.
Note: The product will be considered "used" if either of the
following applies: (1) the weight of the returned can is reduced by 5g or more, or (2) there are
visible signs of use, such as chemical residue or spray marks around the nozzle.
- Loss, theft, or total damage:
The deposit will be kept, and any
excess current market value of the product may be charged.
- Loss or damage of the safety pin:
Since it cannot be reused, the
deposit (8,000 JPY) will be kept.
ARTICLE 07
Disclaimer
We shall not be liable for any damages (injuries, accidents, mental distress, etc.) arising from the use
or inability to use this product, except in cases of intent or gross negligence on our part. The user
acknowledges that the effectiveness of this product varies depending on weather conditions and individual
bears.